“The transition to Evolution was a lot easier than we anticipated and like any major change there was a bit of a learning curve to start with, but we’re especially liking the Repairs functionality which was one of the main reasons for switching. We’re looking forward to integrating it with our online shop which today is a growing part of our business, so it’s important that we can accurately reflect stock availability and fulfil orders promptly.” Nigel Leake, D.C Leake, Nuneaton
“‘We’ve been using Clarity & Success for 3 years and we are delighted with the whole package. Stock control, repair management and customer communications are faultless. The system is constantly evolving - the addition of SMS messaging has been very welcome. The best thing is the tech support: the slightest problem and we are back in business very quickly and that really matters." Damon Barker, D Barker & Son, New Arlesford
“Took a few days to get used to, but we got there and wouldn't go back! Everything intuitive and easy to navigate. The system was set up for us in a familiar way, which helped us all out a lot. The end of day banking was a bit challenging at first but we came around to it - we do feel the format could be more user-friendly, especially for when trying to identify an error. All the helpline people are extremely helpful and very patient with us novices!!! Paul Osborne, Osborne Jewellers, Morpeth
“From the moment we first started the discussions and transition from Bransom to Clarity & Success, the whole process has gone really very smoothly. The Head Office team especially support have been really helpful and patient, and a we must give a special thank you to Sandra, who visited the store to help and train us up on the system. It’s been an easy transition.” Phil Ainsworth, Ainsworth Jewellers, Blackburn
“I had been wanting to change over to Clarity for sometime, I’m definitely happy that we have. It does take a little getting used to a new system but the more we refine our product information the better the reporting becomes.“ Neil Thompson, Stephen Hughes, Swansea
“We initially had the Bransom system installed but, in the early stages of training, Clarity & Success purchased Bransom. There were functions within Bransom that we found very frustrating so, after looking at C&S, we decided to move across. We found C&S far more advanced than the Bransom software. It could be really tailored to suit our business, with functions being added or removed as we required. C&S Evolution is very straight forward to use.
The support team are extremely knowledgeable and often sort problems out with you over the phone, straight away. Training is organised when needed and is very comprehensive and informative. The reports and sales data that can be created are fantastic for quickly referencing how we are performing as a small business and for calculating our VAT returns.Clarity are always improving and updating features. They are a family orientated business that cares. The team are all very helpful and friendly. We feel Clarity is the perfect system for any jeweller.” Mark and Katie Burgin, Time for Diamonds, Bawtry