A business without Clarity & Success?
For the jeweller Gerrit Mausner this is completely unconsidered. The managing director of Langenauer goldsmiths has had the professional software of the jewellery and watch industry now for more than ten years and is something of a heavy user. Point-of-sale, articles and customer management, statistics, evaluation reports, online shop, customer mailings and much more has Mausner done with the help of Clarity & Success. It goes without saying that he is also a member of the Advantage Club of jewellers.
"Clarity & Success has facilitated and optimized many processes in our company. Also, as the software is always under continuous development it thereby adapts to new challenges, "says Gerrit Mausner. And for someone like him this is essential. This businessman, who runs the South German family operation with his sister in the third generation, always seeks new ideas. The latest project for the shop, which is thriving, is thanks to the active support of the Online Store programmers of Clarity & Success. "This new platform is much appreciated by our customers. In particular, "Sale Articles" are in high demand, which help us to reduce our more elderly stock, "said the jeweller.
As a big fan of statistics, Mausner obtains from the many features of the software, everything that is useful to the business. "From the analysis of the hit list, the exclusive facts from the Advantage Club and stock management, it means that topsellers are recognized much faster," says Mausner, who decided in 2004 to dispose of his old POS system and switch to a modern jewellery business management system with total control of his business activities. He found what he was after reading various trade magazines and decided on Clarity & Success.
"The software fulfilled all my requirements and ideas from the start, particularly being user-friendly and the numerous application possibilities immediately inspired me," said Mausner recalls. The 2-day training by Florian Henkel provided much satisfaction. "Florian Henkel took a lot of time and explained everything worth knowing in a pleasant atmosphere to all staff. Some prior knowledge of Windows allowed us to quickly make friends with the software. "The same experiences was made with all colleagues in practice, where the user-friendly touch point-of-sale proved to be easy and intuitively operable, even for older colleagues without them having any computer knowledge.
„Gerrit Mausner says:" Also thanks to the easy accessibility of their hotline staff and their competent and helpful contacts smoothing our way , we can recommend Clarity & Success without restriction. We look forward to a very successful future with a strong partner at our side. "